Privacy Policy

1. Information We Collect

We may collect personal data when you:

• Visit our physical cafe or website: This may include IP addresses, browser type, and location data (if permitted by your device settings) collected via cookies and analytics tools.
• Make a purchase: We collect transaction details, payment information (processed securely through third-party payment processors), and contact details for order fulfillment.
• Sign up for our newsletter: We collect your email address.
• Attend a workshop or event: We collect your name, contact details, and any dietary requirements you provide.
• Contact us: We collect your name, email, and the content of your communication.

The types of personal data we collect include, but are not limited to: name, email address, phone number, physical address, payment information, and browsing data.

2. How We Use Your Information

Your data is used to:

• Process your orders and provide services (e.g., fulfilling coffee bean purchases, workshop registrations).
• Improve our website and services through analytics.
• Communicate with you about your orders, inquiries, and send marketing communications (if you have opted in).
• Personalize your experience at Lava Bean Cafe, offering relevant promotions or recommendations.
• Comply with legal obligations.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

3. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your data with:

• Service providers: Trusted third parties who perform services on our behalf (e.g., payment processing, website hosting, email delivery). These providers are contractually obligated to protect your data.
• Legal authorities: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

All third-party service providers are required to take appropriate security measures to protect your personal information in line with our policies.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include:

• Encryption of sensitive data.
• Secure server infrastructure.
• Regular security audits and updates.
• Limiting access to personal data to authorized personnel only.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us at [email protected].

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that allow us to collect information such as your preferences and IP address. You can choose to disable cookies through your browser settings, but please note that some parts of our website may not function properly without them.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: [email protected]

By phone: +353 1 670 8900

By mail: Lava Bean Cafe, 17 O'Connell Street Lower, Dublin 1, County Dublin, D01 Y1C3, Ireland